Terms of Sales

Showroom Halle DARLA - Boutique n°38 12 rue des Mésanges 64200 BIARRITZ Contact us +33 7 83 78 52 54 +33 652 60 96 99

Article 1 Applicable law

The applicable law of these general conditions of sale refers to French law and, more particularly, to the regulation of distance selling.

Article 2 Definitions and acceptance of the general conditions of sale

The present store of the electronic commerce site whose address is the following, www.tapis-berbere.fr, has been set up by LESLOSANGES, company operating this site. In accordance with the provisions of articles 6-III and 19 of the law for Confidence in the Digital Economy, we inform you that: This website is edited by:

LESLOSANGES SARL, whose head office is located: DARLA hall n ° 38 12, rue des Mésanges 64200 BIARRITZ SIRET: 82223416700010 Registered at the BAYONNE RCS

The LESLOSANGES company, called “the Company” in the text hereof, carries on a business of retailing carpets, rugs and wall and floor coverings in specialized stores (4753Z), and through its website, to individuals or businesses as end customers. These conditions of sale are concluded between the company LESLOSANGES and any natural or legal person, wishing to make a purchase via the website www.tapis-berbere.fr

Article 3 Marketed products and availability

In accordance with article L. 111-1 of the Consumer Code, the Customer can, before placing an order, read the essential characteristics of the product (s) he wishes to order on the LESLOSANGES website by clicking on the Product. Orders are placed online, in accordance with the site order form (click: "Add to cart"). In the case of unavailability of one or more products after placing an order, the Company will inform its customers by email as soon as possible. Customers can then request cancellation and reimbursement or exchange of unavailable products. The amount of the order will be recalculated accordingly.

Article 4 Orders

All orders placed through the LESLOSANGES website, as well as all the adjoining services, are subject without reservation to these General Terms and Conditions of Sale. These represent the entirety of the reciprocal commitments of the Company and the Customer who expressly accepts them. Orders are placed online, in accordance with the site order form (click: "Add to cart"). Orders are binding on the Client upon receipt by the Company of the order form duly completed and validated by the Client by clicking on the "Validate" button. In general, as proof of order, there is an express agreement between LESLOSANGES and the Customer that emails will prevail between the parties as well as the automatic recording systems used on the site, in particular as to the nature and date of the order. The Company reserves the right to refuse or cancel any order from a Customer with whom it is in dispute concerning a previous order. As well as if it considers that the Customer is engaged in distribution or pursues an economic activity thanks to the Products thus ordered, or for any other legitimate reason. Any modification to the order requested by the Customer can only be taken into account if it has reached the Company by email before the Products are dispatched. This modification does not apply to personalized products (see article 7 of the GTC).

Article 5 Price, delivery and payment

The prices appearing in the Product Catalog accessible on the site www.tapis-berbere.fr are indicated in Euros all taxes included and are updated periodically without notice of modification. It is understood that the prices invoiced are those in force on the date of the order. Shipping costs are invoiced in addition to the price of the products and do not include any costs applicable at the place of destination such as customs duties or dock fees. The Customer may also benefit, during certain specified periods, from promotional offers on certain products. These offers will be announced online on the site and will be valid for the period indicated. The prices indicated include the VAT (Value Added Tax) applicable on the day of the order and any change in the rate will be automatically reflected in the price of the products sold by LESLOSANGES.
The order can be made for a delivery address separate from the billing address. Delivery is made by the transporter LESLOSANGES cannot be held responsible for any delays due to the transporters and this does not give the buyer the right to claim reimbursement of his order or damages. Products always travel at the risk of the customer.
To pay for his order, the Customer has the following payment methods: With your bank card through the Paypal platform, or via a Paypal account. With a bank check. The order will only be dispatched when full payment for the order has been received and cashed by LESLOSANGES SARL.

Article 6 Receipt of products

It is up to the Customer or, if different, to the recipient of the package, upon receipt of the Product, to verify without delay the compliance and integrity of the Products shipped (the order confirmation email being taken as proof). In general, the reservations or observations made must be complete and precise. They must in particular define the damage precisely and be done within a maximum period of 7 days upon receipt of the package.

Article 8 IT and freedom

In application of the amended law n ° 78-17 of January 6, 1978, relating to data processing, files and freedoms, the website has been declared to the National Data Processing Commission and of Liberties (www.cnil.fr), under the number (pending request). The automated processing of personal data carried out from the "www.tapis-berbere.fr" website has been processed in accordance with the requirements of Law No. 78-17 of January 6, 1978, as amended, relating to data processing, files and freedoms. The user is informed in particular that in accordance with article 32 of the law n ° 78-17 of January 6, 1978 modified, relating to data processing, the files and freedoms, the information which it communicates by means of the forms present on the site are necessary to respond to its request and are intended for LESLOSANGES, as the data controller for administrative and commercial management purposes.

Article 7 Right to retract

In accordance with article L. 121-20 of the Consumer Code, the Customer has a period of seven working days from receipt of his order to return, at his expense, any Product which does not suit him according to the procedure described below. The Products concerned must imperatively be returned by the Customer complete, in perfect condition and in their original packaging. In order to allow LESLOSANGES to follow the withdrawal files in its systems as effectively as possible, Customers are strongly recommended to notify the exercise of the right of withdrawal either by email ("contact us" section) or by registered mail with acknowledgment of reception at the following address LESLOSANGES, Halle DARLA n ° 38, 12 rue des Mésanges, 64200 BIARRITZ, clearly and legibly indicating their contact details and the references of their order. The Company does not accept packages sent postage due or cash on delivery. In accordance with the provisions of article L 121-20-1 of the consumer code, when the Customer exercises his right of withdrawal and returns the products, the Company is obliged to reimburse him the full amount paid, costs of the first transport included as soon as possible after receipt of the returned order and at the latest within thirty days of the date on which this right was exercised, by any means of payment. The Company will offer the Customer a refund of the amounts due according to the means of payment agreed with the Customer or in the form of a credit. Except application of the provisions of article 11.2. below relating to the return in the event of Products presenting an anomaly or error on the reference, any return of products to the Company beyond the periods of exercise of the right of withdrawal will be refused. The products will then be returned to the Customer and will not be subject to a refund. Warning in case of personalized order. According to article L 121-20-2 of the consumer code, the right of withdrawal provided in the event of distance selling cannot be exercised (unless the parties have agreed otherwise after exchange of messages by email) for contracts for the supply of goods made up to the consumer's specifications or clearly personalized or which, by their nature, cannot be redirected. The Customer's attention is therefore drawn to the fact that the right of withdrawal is not applicable to sales of personalized products at his request except in the event of a major defect in the support.

Article 9 Liability limit

The user acknowledges having read these conditions of use and undertakes to comply with them. The user of the "www.tapis-berbere.fr" website acknowledges having the skills and means necessary to access and use this site. The user of the "www.tapis-berbere.fr" website acknowledges having verified that the computer configuration used contains no virus and that it is in perfect working order. LESLOSANGES makes every effort to offer users information and / or tools available and verified but cannot be held responsible for errors, lack of availability of features and / or the presence of viruses on its site. The information provided by LESLOSANGES is for information only and does not exempt the user from further and personalized analysis. LESLOSANGES cannot guarantee the accuracy, completeness, topicality of the information disseminated on its site. Consequently, the user acknowledges using this information under his exclusive responsibility. If the responsibility of the Company were to be retained following the non-performance or poor performance of its services, the total compensation may not, by express agreement, exceed an amount equal to the price of the product which is at origin of the damage.